Privacy Notice

Updated: 24-5-2018

Your Data: Kept Safe and Used Properly

We are keen to ensure your personal data is treated well. We do not sell data to third parties. We aim to go beyond the high standards outlined in the General Data Protection Regulations (GDPR).

By viewing this website, you may have a cookie placed on your machine for statistics purposes. This helps us to monitor how effectively the site is working and ensure we expand our network provision to meet increasing demand. Be assured that we never profile normal visitors to the site or invasively monitor them. Your IP address, browser details, times of visits, etc may be logged and used for statistical purposes, network security and fraud prevention.  Cookies may also be used to help you use the site more effectively. Should you wish to you can delete the cookies from your browser at any time. If you fill out a form on our website the contents you type may be transmitted to us as an email. Our legal basis for holding this information is legitimate interest.

Building a Website with Us?

Purpose and Legal Basis:
We hope you find the information on this website useful. We aim to provide an easy to use yet powerful website building system. If you decide to use the web builder service then we will hold your details for the purpose of providing the service. Like many UK businesses our legal basis for doing so is contract.

What Data do we Hold:
For people who are responsible for areas of their website we normally hold name, email and phone numbers. We may additionally hold your organisation address and contact details. We will also log information about your browser including your IP address, browser information, etc. This helps us to provide you with appropriate service and keep your site secure.

Data Retention:
Many people do not regularly change things like their name or phone number. As such your personal details can have extensive longevity. To ensure we are able to supply the service we may hold data supplied to us until we notice it has changed (e.g. a website may include new contact details) or until another administrator or yourself notifies us of a change. Individuals can login and review their personal information and easily update it.

Updating or Deleting Data:
We strive to keep your information as accurate as possible. We rely on your input and the other admins on the account. If an update is required simply login (if you are authorised) or get in touch.

Third Parties:
We do not sell your data to third parties. We use the following companies to provide our services: Amazon, Domainbox, Gocardless, Google, Halo Solutions, Microsoft, Rackspace, Santander, Sky, Stripe, Tyrell and Company, and Voipfone.

These companies act as data processors on our behalf (for example If you choose to link your Google account to Church123 then you can manage your public calendar events directly within the web editor). They are not permitted to use your data for their own purposes.

Partnership Websites:
BlueberryTwist provide web builder services via a number of different brands and for numbers of major national organisations. The website will clearly state which system you are using.
If you are using the web builder of a partner organisation, e.g. CPO, then your data may be used by both BlueberryTwist and the partner to help provide the website service.  You may be contacted (normally by email) from time to time with notifications and general advice regarding the service. You can opt out from general advice and newsletters at any time.

Who We Are:
This website and the web builder services are provided on behalf of our partners by BlueberryTwist Ltd (a specialist in church and charity websites). You can write to us at BlueberryTwist Ltd, PO Box 9299, Poole, BH4 0GR. You can get in touch via https://www.livesiteadmin.com/contactus.htm. Our Company Registration Number is 04254052.

Your Rights:
Under the General Data Protection Regulation (GDPR) you have numbers of rights. You can read about them at www.ico.org.uk. If you have a question about your data in the first instance it’s ideal for you to simply contact us and we’ll see how we can help. If we, or any other organisation, get things badly wrong you also have the right to lodge a complaint with a supervisory body. We hope that won’t ever happen but it’s reassuring for you to know that we are subject to external controls.